Terms and Conditions

Please read these terms and conditions carefully before using Duster AI's services. By using our platform, you agree to be bound by these terms. Effective Date: January 1, 2025

Introduction

Welcome to Duster AI. These Terms and Conditions ("Terms") govern your access to and use of Duster AI's services, including our AI-powered product management and project management platform (the "Service"), website, and integrations with platforms like Slack, Discord, and Linear. By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

Service Description

Duster AI provides an AI-powered platform that integrates with communication and project management tools. Our comprehensive Service includes integration capabilities with Slack, Discord, and Linear, alongside AI-powered project management automation features. We offer sophisticated data processing and analysis capabilities, combined with robust user management and collaboration features designed to enhance your team's productivity and workflow management.

User Accounts and Registration

Access to our Service requires account creation with valid information. As an account holder, you are responsible for maintaining the security of your account credentials and must notify us immediately of any unauthorized access. Users must be at least 18 years old or have legal authority to bind their organization to these terms. You are responsible for all activities that occur under your account and must keep your account information accurate and up-to-date.

Subscription and Payment Terms

Our Service operates on a subscription basis, requiring timely payment of all applicable fees. Users must provide and maintain valid payment information throughout their subscription period. We require accurate and current billing information to process payments and will notify you of any changes to our pricing structure. Our refund and cancellation policies are designed to be fair and transparent, with specific terms outlined in our billing documentation.

Acceptable Use

The Service must be used only for lawful purposes and in accordance with these Terms. Users are prohibited from violating any applicable laws or regulations, infringing upon intellectual property rights, or attempting to gain unauthorized access to the Service or related systems. The Service may not be used to harm others, spread malware, or interfere with its proper functioning. We maintain the right to investigate and take appropriate action against violations.

Data Usage and Privacy

Your use of our Service is governed by both these Terms and our Privacy Policy. We collect and process your data as described in our Privacy Policy, and you represent that you have all necessary rights and permissions for any data you provide to us. Users must comply with all applicable data protection laws and regulations while using our Service. We take data protection seriously and implement appropriate security measures to protect your information.

Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Duster AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. While you retain rights to your content, you grant us a license to use, modify, and process it as necessary to provide the Service. Our trademarks, service marks, and branding elements may not be used without our prior written permission.

Service Modifications and Availability

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. Pricing changes will be communicated with reasonable notice, and these Terms may be updated as needed to reflect changes in our Service or legal requirements. We maintain scheduled downtime for updates and improvements, and while we strive for maximum uptime, we cannot guarantee uninterrupted service availability.

Limitation of Liability

The Service is provided "as is" without warranties of any kind, either express or implied. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability for any claims arising from these Terms or your use of the Service is limited to the fees paid by you in the preceding twelve months.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction where we operate, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Changes to Terms

We reserve the right to modify these Terms at any time, with changes becoming effective upon posting to our website. We will make reasonable efforts to notify users of significant changes through appropriate communication channels. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes.

Contact Information

For questions or concerns about these Terms, please contact us at legal@duster.ai. Our support team can be reached at support@duster.ai for general inquiries. We maintain a physical business address for official communications, which can be found in our contact information section on our website.

Final Provisions

These Terms constitute the entire agreement between you and Duster AI regarding our Service and supersede all prior agreements and understandings, whether written or oral. These Terms cannot be modified except through written documentation authorized by us. If any portion of these Terms is deemed invalid or unenforceable, the remaining portions will remain in full force and effect, and the invalid or unenforceable portion will be interpreted in a manner that most closely reflects the original intentions of the parties.